Had a colonoscopy . Prep was okay; staff was competent; easy peazy. Good experience.
Albert Sherburne | Oct 03, 2022
Very pleased with my first appointment with Dr. Berkman. Listened to my concerns. Allowed ample time for me to express myself. He was informative, courteous and patient. He readily earned my admiration and gratitude. Thank you Dr. Berkman
Anonymous | Sep 28, 2022
If you want a good surgeon with poor bed side manner or patient relations then ask for Dr Tassoni. He rushed through the instructions, was impatient when I tried to clarify them, told me probiotics were a fad, dismissed me when I questioned the acid blocker and told me he had to go. Appointments are 15 minutes. Baystate Gastro has a much better reputation. I find Baystate affiliated doctors to be more patient and give you their time, not so much with Cooley/ Mass Brigham docs. Baystate seems to be patient-centered care vs Mass Brigham profit-centered. I know hospitals are running a business and the value-centered mission is important.
Kathleen K. | Aug 24, 2022
Dr. Ganz and Dr. Budhraja are gifts to humankind.
I am so grateful they brought me to wellness after a long journey.
Nora J. | Aug 20, 2022
They do not have enough staff to handle their patient load. I have been: rushed through a consult with a provider who did not look at my chart before coming in the room, had one of my questions for my provider answered incorrectly by untrained office reception staff &, as I found out later, not even passed along to the provider (seems like medical malpractice), only once had any of my many messages returned, been told that waiting on hold for 24 minutes is “nothing”, unexpectedly rescheduled the morning of two appointments, one without informing me til I was halfway to the appointment, had to fight to have a family member on the phone to ask & remember the answers to questions I had for my provider after my colonoscopy - as I was waking up from sedation - had this “consult” with that provider - Dr Ganz - in a space that contained many other patients & staff, so that I felt uncomfortable asking all the questions I wanted to in such a public space (seems like a HIPAA violation), and had my straightforward messages to my providers garbled back & forth in a horrible three-week game of “telephone” that absolutely delayed treatment of my painful condition. Please look elsewhere, for your health & sanity.
Edited to add: Laurie Naughton the PA is my primary provider there, & she is 100% awesome - really listens & takes time to answer questions - but dealing with every other aspect of how this practice does things is far too much to ask of anyone.
Valerie Finkel | Aug 17, 2022
Excellent physician. Dr. Tassoni saved my life. This is true, not hyperbole. He is thorough, patient, caring, totally up to date, and a very good listener - who has read through your file closely and knows your background well.
Dori Urch | Jun 13, 2022
Dr. Tassoni spends as much time as needed to answer question. His explanations are very thorough and easy to understand.
Anonymous | Mar 19, 2022
I found the doctor as well as the front office staff extremely unprofessional. The front office staff was rude, and even was shouting medical information to me from the window as I was sitting in the lobby filling out the paperwork. The doctor seemed knowledgeable at first but when I came back in with complications after a routine procedure, he had no answers. I had to schedule another appointment for 2 weeks out. (and another copay!) I received a handwritten note in the mail reminding me of my appointment and that the doctor was coming in early to see me that so to make sure I would let them know if I couldn't make it. I arrived at my scheduled appointment at 8 am. Waited in the waiting area while the front office staff ignored me. Finally, go back into the doctor's room. I am sitting in the room until 8:45 waiting for the doc (45 mins after scheduled appt) and I finally leave the room and ask where the doc is. He was not there yet. I was asked if I wanted to reschedule.
Never going back | Dec 11, 2021
I had 3 appointments in Florence xnd never saw the Doctor.Only saw his nurse. Had a procedure done at the hospital and met him, in a mask for ten seconds. I willmnever go back to that Doctor
Anonymous | Nov 19, 2021
Had a really bad experience, and am cutting all ties with him. Never been so put down and treated so badly by a health care provider. I am used to evaluating doctors and researching my options, so I can't imagine how terrible this would be for someone with less experience and more susceptible to his lies and misinformation. He is arrogant, pushy, and degrading. He ignored all my concerns and objections, to an obscene extent. Just awful.
Never again | Oct 21, 2021
Insulting, impatient, condescending and dishonest. He had the other staff leave the room and then lied to me about my options. He was stonefaced while he bullied me, and ignored my visible symptoms of distress so he could just get out of there. This was the worst experience I've ever had with a doctor. Avoid this creep like the plague. Someone is going to sue him for malpractice very soon. He must be leaving the positive ratings himself, or bullying others to do so.
Anonymous | Oct 20, 2021
Dr. Budhraja is very knowledgeable. He explained things clearly and made sure I understood all my options. He sent me for testing to get to the root of the problem. I would recommend him to my family and friends.
Anonymous | Aug 12, 2021
He did my colonoscopy and without asking/telling me in advance that he would do so, did a biopsy of perfectly healthy tissue. Unacceptable.
Anonymous | Mar 10, 2020
Really trusted him. Very knowledgable, patient, calm,keeping me at ease.
Felt so safe in his care. Staff were wonderful, too.
Anonymous | Feb 28, 2020
Anonymous | Feb 22, 2020
Great communicator. Compassionate, caring & trustworthy. Competent physician. He has relocated. I will miss you my friend.
Anonymous | Sep 13, 2019
Turns out I have some congenital abnormalities to my colon. Twisting and turning. Dr. Berkman's instrument made it all the way to the appendix, with some external pressing on my abdomen. Three cheers for a physician who doesn't know what he will encounter, confronts the difficulty, and overcomes it.
Tom Lynn | Aug 01, 2019
Extremely knowledgeable, conscientious, and professional. And a sense of humor.
Anonymous | Jul 15, 2019
I was having severe gut problems, saw Ganz and her PA. Over a period of several painful disruptive months, they ran many tests, put me on a horribly restrictive diet which did not work, never diagnosed the problem; then my PCP noticed I was on a drug which commonly causes the problems I had, took me off and I was fine. Did they never look at my chart??
Anonymous | Jul 08, 2019
Dr. Kalman talked to me as if i was an idiot his bedside maner is nonexistant. He skirts around the truth when it suits him I would not recomend him to anyone. He lied to me on more than one occasion and had no problem doing it . He made me feel as if i was at deaths door. I think if i staid with him I would be.
Anonymous | Jul 03, 2019
Dr. Ganz explained everything in a clear manner. The prep that she uses with miralax is much easier than the previous prep. She was very friendly and reassuring. I would recommend her highly
Lillian Gordon | Jun 29, 2019
Outstanding bedside manner and professionalism. He put me at ease from the start and my procedures were comfortable. I would highly? recommend this physician. The office staff was courteous and my calls were returned in a timely manner.
Anonymous | Jun 26, 2019
He has absolutely no bedside manner. He is an arrogant egotist.
Anonymous | Apr 15, 2019
At last! A brilliant female gastotroenterolgist, a incredible listener able to connect the dots of a 40 year history. Excellent advice for colonoscopy prep advice that went superbly! Have already told many friends that she is the “go to” doctor!! Thank you Dr. Ganz!
Kitty James | Feb 01, 2019
I'm seeing another doctor after just one visit. He's the worst GI I've seen. Thought he would be good based on the reviews but he had no interest in helping me. If you're chronically ill, go elsewhere. He'll keep you ill.
Anonymous | Nov 10, 2018
I'm seeing another doctor after just one visit. He's the worst GI I've seen--absolutely dismissive and arrogant. Thought he would be good based on the reviews but he had no interest in helping me. If you're chronically ill, go elsewhere. He'll keep you ill.
Anonymous | Nov 10, 2018
By his own admittance, he didn't know what was wrong with me or how to help me. Nor did he even try. I had to order my own tests in order to finally get some answers. Furthermore, he didn't even remember what my symptoms were nor did he bother to write them all down. On the second and final visit with him, he asked me, "What are your symptoms again?" while searching the computer screen for some clue as to why I was there. Absolutely unacceptable.
Anonymous | Sep 04, 2018
Anyone else out there having trouble making appointments. I was given an appointment 2 months ago and was called two days before the appointment to have it rescheduled for several more months. Not only are they changing my doctor but they are changing my appointments at the very last second. Now I have to rearrange my whole schedule in order to accommodate yet another appointment after having faith in the appointment that had already been given to me 2 months ago.
Susan Hamelin-miller | Apr 12, 2018
My symptoms were dismissed after one look at me. Severe, acute symptoms got superficial explanation and patronizing guidance.
Anonymous | Feb 11, 2018
I found Dr. Budhraja to be very informative about things that could be contributing to the problem I was having beside Gastro problem when I was referred to him. He was very thorough in my examination, the procedures, and explaining everything that he found and did and what my follow up should be.
Patricia | Jan 08, 2018
He the BEST !
In every way !
Anonymous | Dec 04, 2017
Dr. Tassoni 1st diagnosed me with Esophageal Cancer by finding a small cell carcinoma located inside an ulcer just above my stomach just over 10 years ago. Thanks to the good Dr. I am now 10 years cured. Thanks very much Dr Tassoni.
Anonymous | Jun 05, 2017
I had a colonoscopy today. Dr. Berkman was terrific. Informative, patient, thorough. I highly recommend him.
Anonymous | May 17, 2017
Dr. Berkman is a caring and conscientious doctor. I felt comfortable with him form the beginning and he always took the time to explain my diagnosis and treatment options. He got me through a very difficult illness.
Anonymous | May 17, 2017
I had a colonoscopy today and Dr. Berkman was thoroughly professional, helpful, patient, and informative. He was very pleasant and friendly. I highly recommend him.
Anonymous | May 16, 2017
Very brilliant and will figure out what others can't.
Quick response with getting results back to you.
Anonymous | May 04, 2017
I had a very nice visit with Dr. Tassoni, he listened to what I had to say and appeared to genuinely care. He also took his time to explain things to me so I could understand them, and I did not feel rushed. VERY SMART!! I would highly recommend him!
Anonymous | May 03, 2017
Dr Tassoni is very patient, kind and smart. He always takes the time to explain what he is going to do during my visits and always answers my questions in great detail. He makes me feel safe and confident about my health. I'm truly happy with his care and team and would recommend him to anyone!!
Anonymous | May 03, 2017
Scheduled to have post-hospital followup visit for Chrohn's flareup, and unable to guarantee a sepate doctor ordered wheelchair on arrival. I requested in detail from a staff a phone consult substitute during the scheduled visit. Some 4 hrs later I received a phone call from Kalman that began with "Hello, this is Dr Kalman.What is your question?" Not a very auspicious question for a followup visit after 2 wks of hospitialization. A look at notes might have helped. We suspect staff comun. failure
Anonymous | Feb 04, 2017
Terrible bedside manner. Has a poor attitude. Would never recommend.
Anonymous | Jan 08, 2017
My experience with him caused me to find a new gastroenterologist not long after my second office visit.
Anonymous | Aug 17, 2016
Beyond awful Condescending, became immediate frustrated when I asked him next step questions. Told my daughter she looked healthy. He was so demeaning. Barely listened to or asked about my daughter's situation (her quality of life) beyond her immediate gastro issue. I think having a few rounds of antibiotics to fight Lyme would be noteworthy in gastro health. After waiting over 3 months for an appointment we were both a bucket of tears in the car after the appointment.
Sheri | Apr 15, 2016
Great bed side manner prompt and genuine concern for patients
Jean | Mar 11, 2016
Judie Derouin | Jan 22, 2016
Lisa Justice-Sperling | Jun 19, 2015
JozipF. Alonzo | Mar 07, 2014
Jessica Vazquez | Aug 20, 2013
Heidi Moore | Jul 14, 2013
If scheduling a colonoscopy be sure to get type of exam in writing! ANY mention of ANY trouble will instantly change exam from routine to a "diagnostic" without telling you and increase cost to you by hundreds of dollars!! User BEWARE!! Staff acts like your a bother. Go elsewhere!
Anonymous | Apr 17, 2012
This Dr. seems to have some sort of a deal with drug manufacturers. He has no interest in treating me by any other means than by increasing madications or adding new medications. He also has expressed annoyance when i have sought second opinions in regards to my condition (Ulcerative Colitis). I would not recommend this doctor to anyone PERIOD! Very unprofessional!
Anonymous | Dec 25, 2011
DR,Kalman and staff are great! Allways make You feel relaxed